We will try to make it right for you.If you are not satisfied with our products then please write back to us at elliottc@madhuchocolate.com.

We ship Monday through Wednesday. Orders placed after 5pm on Tuesday won't ship until the following Monday.

To make sure your chocolate does not melt during shipping, we pack your order with ice and insulated packaging if the weather requires it at no additional charge. In summer months, we still can’t guarantee that your order will arrive intact. We are always happy to hold the order until the weather cools.